Strengthen Service Skills and Build a Cornerstone of Relationship | Dazheng Micro-nano Launching Special Training on Customer Relationship Management
Customer Relationship Management Training
In order to further improve the quality of corporate customer service and customer relationship management, and strengthen employees' awareness of customer service, on the morning of November 13, Dazheng Micro-nano launchedCustomer Relationship ManagementSpecial training, invite Yan Zhonghua teacher with 22 years of sales experience in foreign companies to give lectures. The staff of the company's sales department, R & D department, administrative procurement and other departments actively participate, aiming to improve the ability of customer relationship management, establish and maintain good customer relationship, and build the core competitiveness of the enterprise.
The first part of the training combines Mr. Yan's rich personal experience with his understanding of the company's employees, structure and customers, pointing out that the company is currently in a rapid development stage, and needs to conduct more complete contact management and timely response to current customers. At the same time, it is necessary to deeply analyze customer needs based on the unique business culture environment at home and abroad. Under the current social background, build the strongest customer relationship model of interest sentiment.
Teacher Yan also provided suggestions and methods for everyone to use. Starting from the actual situation, he provided detailed answers based on the company's actual situation and own experience for many doubts and difficulties encountered in the current work. At the same time, he also explored and emphasized the relatively weak management links when the company faced customers.
Training results
After the training, the participants said that they had gained a lot, and said that through the training, they not only learned practical customer service skills and management strategies, but also enhanced their team cooperation ability and communication service awareness, and were more confident to better provide quality service for customers.
Next, Dazheng Micro-nano will continue to improve its employees' professional quality and business ability, deepen customer service awareness and customer relationship management, enhance team cohesion and centripetal force, and lay a solid foundation for the long-term development of the enterprise!
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DaZheng (Jiangsu) Micro Nano Technology Co., Ltd.
Tel.: 86-0511-85288876
Email: info@dazhengtop.com
Website: www.dazhengtop.com
Address: Building No. 1, Semiconductor Industrial Park, No. 298, Daijiamen Road, High-tech Zone, Zhenjiang City, Jiangsu Province, China
